There are something’s in life that can really cheer me up and can be an antidote for call centres, congestion charging and Simon Cowell. One of the things that cheers me is really good personal service and I have had two great examples this week connected with the ride. The first is Andrew Jackson at Cycle Fleet Ltd. He runs a business located in a somewhat unlikely location near Great Missenden and principally supplies and services large bike fleets for the police etc. He also provides a maintenance service for people who want to keep their bikes in tip top order. Last week he serviced my bike and when I collected it the bike looked and felt brand new. Not bad since its done 2,500 miles in the last year. On Monday I decided to try out some new wheels which I liked and wanted to take on the ride but the rear cassette spacing was different, meaning I could not get the gears to index correctly and it would be tricky to swap back to my original wheels if I had wanted. This presented an engineering challenge that was way beyond me. Andrew to the rescue. At short notice he arranged for the bike to be collected and is working on a solution for me so that I can take the bike tomorrow. I strongly recommend him www.cyclefleet.com.
The second example is my local GP. I visited him this morning to try and sort out my knee problems. Instead of giving me that...”well you are 55 years old, what do you expect” look and some ibuprofen....he had me up on the bench for a thorough and intensive examination. As a runner himself he was diligent and empathetic and administered a well thought through plan with several options. Thanks Dr Theobald at Penn Surgery...even though he and I both know that we will probably get to know this knee issue in more detail over the coming months/years.
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